Meal cancellations must be requested at least 1 business day in advance. You can cancel meals by calling 6755 4466 or via WhatsApp at 9299 1553 during our office hours (Monday - Friday, 9 am to 5 pm). Cancelled meals cannot be postponed or replaced. The credited amount for cancelled meals as per the refund rate specified in the Price Table will be offset automatically on the next service renewal. If the service is not renewed, the refunded amount for cancelled meals will be processed via PayNow which will take 5 to 7 business days. Once a meal cancellation is confirmed, it cannot be reversed.